Secreterial Skills

National Certificate:
Management Assistant (N4 - N6)

Purpose

• To equip students with suitable skills so that they can, directly after completing their studies, hold their own and be independent in any business and to do their work effectively and productively with initiative and accuracy.

Who should do the programme?

• Those who work in administrative positions and / or have office duties to fulfil.
• Those who have recently taken up a position as a support staff member in an Administration section of an organisation.
• Those who wish to enter an administrative position.
• Those who have not acquired the skills and competencies for learning in Office environments.
• Those who have passed Matric (Grade 12)

What skill will you learn?/Basic content of programme (Exit Level Outcomes)

Office Practice which includes:

• Layout and efficiency of an office
• Your appearance
• Your attitude
• Telephone skills
• Receiving clients
• How to fax, email, and make use of the postal service
• How to do correct filing
• How to control the use of telephones, copier and computers
• Managing your time
• Information processing (optimal use of computer programmes in the work environment, to master speed and accuracy by means of correct keyboard-typing methods.)
• Communication (For the correct writing of documentation for meetings, business correspondence and the use of language.)
• Computer Practice (Introductory level of skills in dealing with a database programme)

Optional subjects:

Introductory Accounting, Entrepreneurship & Business Management, Public Administration

The National N Diploma is awarded by the Department of Education once proof of 18 months or 2000 hours of suitable work experience in the Secretarial industry has been furbished.

Price and duration

• 14 weeks
• Part-time, weekly from 18:00 - 20:30 (Depending on subjects taken)
• See attached document for subject prices

Where will it be offered?

• Boland College (Depending on minimum enrolment of 12 learners per group.